Project Cancellation and Rescheduling Policy:
At Provid Films, we recognize that flexibility is essential when circumstances evolve. To ensure a clear understanding of our approach, please acquaint yourself with our Project Cancellation and Rescheduling Policy outlined below:
Cancellation More Than 30 Days in Advance:
If you decide to cancel a project more than 30 days in advance of the scheduled date, you will receive a full refund of your deposit.
Cancellation or Rescheduling Between 30 Days and 1 Week Before the Scheduled Shoot Date:
Should you need to cancel or reschedule your project within the timeframe of 30 days to 1 week prior to the scheduled shoot date, a fee equivalent to 50% of the total project fee will be due for payment. Your deposit will be applied towards this amount.
Cancellation or Rescheduling Between 1 Week and 3 Business Days Before the Scheduled Start Time:
In the event of a cancellation or rescheduling occurring between 1 week and 3 business days before the scheduled start time, a fee of 75% of the total project fee will be due for payment, with your deposit applied towards this amount.
Cancellation or Rescheduling with Less Than 3 Business Days’ Notice:
If, regrettably, you find it necessary to cancel or reschedule your project with less than 3 business days’ notice, the full project fee will be due to Provid Films.
We appreciate your understanding and cooperation in adhering to these policies, which enable us to maintain a high standard of service. These measures are in place to ensure that our dedicated team and equipment are appropriately compensated and that we can continue to offer outstanding service to all our clients.
Please be assured that we are equally committed to fulfilling our obligations. In the event of unforeseen circumstances that might prevent us from meeting our commitments, we have measures in place to provide suitable alternatives to ensure your project’s success or recommend other options.
Thank you for choosing Provid Films. If you have any questions or require further clarification regarding this policy, please do not hesitate to contact us. Your satisfaction and a successful collaboration remain our top priorities.
Limit of Liability Statement
This Limit of Liability Statement (“Statement”) outlines the extent of Provid Films’ liability for any services, projects, or engagements undertaken. By engaging Provid Films for services, the client acknowledges and agrees to the terms contained within this Statement.
1. Maximum Liability
Provid Films’ liability for any project or service shall be limited to the total amount paid by the client in the form of a deposit or retainer specifically for that project. The total liability under any circumstances shall not exceed the sum of the deposit or retainer received.
2. Exclusion of Consequential Damages
Under no circumstances shall Provid Films be liable for any consequential, special, indirect, or incidental damages, including but not limited to loss of profits, business interruption, or loss of data, arising out of or related to the services provided.
3. Assumption of Responsibility
The client acknowledges that they are responsible for adequately backing up any data or materials provided to Provid Films and that Provid Films shall not be responsible for any loss or corruption of such data or materials.
4. Force Majeure
Provid Films shall not be liable for any delay or failure in performance due to circumstances beyond its control, including but not limited to acts of nature, fire, flood, pandemic, government actions, war, civil unrest, or any other force majeure event.
5. Legal Compliance
Provid Films shall perform its services in compliance with all applicable laws and regulations. However, the client agrees to indemnify and hold Provid Films harmless from any claims, damages, or liability arising from the client’s failure to comply with applicable laws and regulations.
6. Written Agreements
Any changes to this Limit of Liability Statement must be agreed upon in writing by both parties and incorporated into a formal written agreement or contract. In the absence of a written agreement, this Statement shall govern the extent of Provid Films’ liability.
By engaging Provid Films for services, the client acknowledges that they have read, understood, and accepted the terms and conditions outlined in this Limit of Liability Statement. The client also understands that this Statement constitutes a legally binding agreement between the client and Provid Films. If there are any questions or concerns regarding this Statement, the client is encouraged to seek legal counsel or contact Provid Films for clarification before engaging in any services.
Limits of Liability:
– Full refund guarantee: if there is ever a reason we need to cancel on you, we promise to let you know in advance and refund you 100%.
Ultimately, our aim is to have satisfied clients. If any aspect of these policies requires clarification or if you have questions about their reasoning, please don’t hesitate to reach out to us before making your non-refundable booking fee payment. We are more than happy to provide explanations and share the stories behind the development of each of these company policies. Your satisfaction and understanding are our priorities.